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Wait!  If you experience a problem with a product working to your satisfaction, please email or call us BEFORE you return your purchase!  Please let us know the reason you feel a product did not work to your satisfaction.  Our product experts can help you solve product issues before you ask for a refund. 

All refunds are made by the place of purchase.  We do not refund sales made at retailers or online sales sites other than poop-off.com.  You will need your sales receipt and should return the product at the place of purchase usually within 30 days from purchase date.  Most retailers have guidelines and policies for returning products. 

Please check your inbox, junk folder & spam folder for our email responses.  If you would like a telephone call, in the message area place your telephone number and best time to call.  E-mail us at address below.

 
Email: contactus@poop-off.com

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